Questionnaire, survey software
Why do a survey ?
How satisfied are they, your customers, the members of your association, visitors of a trade show or your website, patients, your staff, the users of your after sales service,..? How important are your products and services to them. What is they feel you should add to your product line..?
A Survey (on paper, online..) is the answer
Just ask them for their opinion: by phone, by letter, via email or Web or even go meet them and use a tablet-PC or PDA. Once the data collected comes the analysis. On top of the traditional frequency tables or graphs, you will find correlations between the respondent's profile (e.g. age, number of years of experience with your product, the training he/she received...) and the scores he/she gave you. You will notice whether there are any significant differences between specific services or departments and how big a gap there is between their expectations and evaluations.
This website shows how the Snap survey software brings you this solution.
How it helps you when being audited for quality. Helps you to formulate targets. Brings you more business.
At a price without competition.
For abrief introduction into Snap, click here > Survey-software