Example Showing Correlations, Significancies, Gap-analysis
1. Are you 44.8% Male 55.2% Female		2. Your age 21.2% less than 25.   31.3% from 55 to 74 13.1% from 25 to 39   15.2% 75 and over 19.2% from 40 to 54		3. Which department did you come to 16.3% Dept A   19.6% Dept D 22.8% Dept B   18.5% Dept E 16.3% Dept C   6.5% Dept F

4. How do you evaluate the following at this department a. Parking facilities Very satisfied 19.8%   Satisfied 27.1%   Less satisfied 22.9%   Not satisfied 19.8%   Not applicable 10.4%   b. The reception 27.4%   31.6%   32.6%   8.4%   0.0%   c. Waiting time 18.1%   38.3%   33.0%   10.6%   0.0%   d. The meals 34.0%   64.9%   1.0%   0.0%   0.0%   e. The treatment 35.9%   57.6%   6.5%   0.0%   0.0% 5. How important for you are a. Parking falilities Very important 29.6%   Important 27.6%   Less important 20.4%   Not important 22.4%   b. The reception 37.6%   41.2%   21.2%   0.0%   c. Waiting time 61.0%   39.0%   0.0%   0.0%   d. The meals 35.2%   38.6%   25.0%   1.1%   e. The treatment 100.0%   0.0%   0.0%   0.0% 6. All elements considered, how do you evaluatie the department My final evaluation : I am ... Very satisfied 35.9%   Satisfied 57.6%   Less satisfied 6.5%   Not satisfied 0.0% Thank you for your cooperation